How do I pay for my order?

We accept card payments for online and over the phone orders, and can offer various ways for you to pay for your order, including MasterCard, Mastercard Debit, Visa, Visa Debit, American Express . Please ensure that the billing address entered on your order matches the address the payment card is registered to.

Can I pay by cheque?

Sorry, we do not accept payments through cheque.

If I place an order today when will I receive it?

We have different delivery options available according to how urgent your order is including a next day delivery option.

Am I able to return my order?

Yes, we want you to be happy with everything you buy from us. If you are not completely satisfied with any of the products you purchase then as long as they are un-used and within their original packaging you can return them to us for a refund within 28 days. When returning any item to us please state the reason for the return and include your name, address, contact telephone number and order reference number.

Can I add to my order once it has been placed?

Your order can be amended for 2 hours after being placed, unfortunately after this time it will be in the pocess of being picked and packed for dispatch.

Do you offer saturday delivery service?

Depending on the delivery option selected certain orders can be delivered on a Saturday.

Are the foil balloons delivered filled with helium?

Our foil balloons are not supplied filled with helium but we do stock Helium canisters which are available to buy through this website.

How long do the helium balloons last?

Recommendations state that latex balloons, when filled with helium, should last up to 7 hours. However, foil balloons last a lot longer than this and can last up to 5 days.